Preliminary Information Form

Preliminary Information Form

PARTIES

Seller Information

Title: 

Address: 

Phone: 

Fax: 

Email: 

Buyer Information

Name/Surname/Title: 

Address: 

Email: 

PRELIMINARY INFORMATION FORM

GENERAL:

1. By placing an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and the distance sales contract presented to you.
2. Buyers are subject to the provisions of Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts (Official Gazette: 27.11.2014/29188) regarding the sale and delivery of the products they purchase, as well as other applicable laws.
3. Shipping costs, including courier fees, shall be borne by the buyer.
4. Each product purchased shall be delivered to the person and/or organization at the address specified by the buyer within a maximum of 30 days, in accordance with the legal period. If the product is not delivered within this period, the Buyer may terminate the contract.
5. The purchased product must be delivered complete, in accordance with the specifications stated in the order, and, if applicable, with the warranty certificate, user manual, and other relevant documents.
6. In the event that the sale of the purchased product becomes impossible, the Seller is obliged to notify the Buyer in writing within 3 days of becoming aware of this situation. The total amount must be refunded to the Buyer within 14 days.
7. The Seller may impose limits on the quantity of Products/Services that the Buyer can order through announcements made on the website. If the Buyer orders Products/Services exceeding the quantity specified in the announcements made on the website, the orders may be canceled, and all payments collected, including any expenses, shall be refunded to the Buyer within the legal period. The Buyer hereby accepts, declares, and undertakes these terms and acknowledges that orders exceeding the quantity limit may be canceled.

IF THE PURCHASED PRODUCT AMOUNT IS NOT PAID:

1. If the Buyer does not pay for the purchased product or cancels the payment in bank records, the Seller’s obligation to deliver the product ceases.
2. UNAUTHORIZED USE OF CREDIT CARD FOR PURCHASES:
3. If it is determined that the credit card used by the Buyer for payment was fraudulently used by unauthorized persons after the product has been delivered, and the product amount is not paid to the Seller by the relevant bank or financial institution, the Buyer is obliged to return the product to the Seller within 3 days, with shipping costs borne by the Seller.

IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNFORESEEABLE REASONS:

1. If unforeseeable force majeure events occur and the product cannot be delivered on time, the Buyer shall be notified. The Buyer may request the cancellation of the order, the replacement of the product with a similar one, or the postponement of the delivery until the obstacle is removed. If the Buyer cancels the order: if the payment was made in cash, the amount shall be refunded in cash within 14 days of the cancellation. If the Buyer made the payment by credit card and cancels the order, the product amount shall be refunded to the bank within 14 days, but the bank may take 2-3 weeks to credit the Buyer’s account.

BUYER’S OBLIGATION TO INSPECT THE PRODUCT:

RIGHT OF WITHDRAWAL:

1. The Buyer may exercise the right of withdrawal by rejecting the product within 14 (fourteen) days from the date of delivery to the Buyer or the person/organization at the specified address, provided that the product has been used in a customary manner and without incurring any legal or penal liability, and without providing any justification. The Buyer must notify the Seller via the contact information provided below.

SELLER’S CONTACT INFORMATION FOR WITHDRAWAL NOTIFICATION:

NAME/TITLE: MONTREGARD San. İç ve Dış Tic. LTD. Şti.

ADDRESS: Göktürk/ İstanbul

EMAIL: info@montregard.com

WITHDRAWAL PERIOD:

1. If the Buyer has purchased a service, the 14-day period starts from the date the contract is signed. The right of withdrawal cannot be exercised for service contracts if the performance of the service has begun with the Buyer’s consent before the end of the withdrawal period.
2. The costs arising from the exercise of the right of withdrawal shall be borne by the Seller.
3. To exercise the right of withdrawal, the Buyer must make a written notification to the Seller by registered mail, fax, or email within the 14-day period, and the product must not have been used beyond the conditions set forth in the “Products for Which the Right of Withdrawal Cannot Be Exercised” section of this contract. The Buyer must return the product to the Seller or the authorized person within ten days from the date of notification.

EXERCISE OF THE RIGHT OF WITHDRAWAL:

1. The invoice of the product delivered to a third party or the Buyer (If the invoice of the product to be returned is corporate, it must be sent along with the return invoice issued by the institution. Returns of orders issued in the name of institutions cannot be completed without a RETURN INVOICE.)
2. The return form and the products to be returned must be delivered in their original box, packaging, and with all standard accessories, if any, complete and undamaged.

RETURN CONDITIONS:

1. The Seller is obliged to refund the total amount and any documents that bind the Buyer within 10 days from the receipt of the withdrawal notification and to take back the product within 20 days.
2. If the value of the product decreases due to a reason attributable to the Buyer or if the return becomes impossible, the Buyer shall compensate the Seller for the damages incurred, in proportion to the Buyer’s fault. However, the Buyer is not responsible for changes and deterioration resulting from the proper use of the product or item during the withdrawal period.
3. If the use of the right of withdrawal causes the campaign limit amount to fall below the threshold, the discount amount benefited from the campaign shall be canceled.

PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED:

1. Products prepared at the Buyer’s request or according to their explicitly stated personal needs and that are not suitable for return, such as underwear, swimwear, makeup products, disposable products, products at risk of rapid deterioration or with an imminent expiration date, products that are unhygienic to return once their packaging has been opened, products that have been mixed with other goods after delivery and cannot be separated due to their nature, goods related to periodicals such as newspapers and magazines (excluding those provided under a subscription contract), services provided electronically and delivered instantly, intangible goods delivered instantly, and audio or video recordings, books, digital content, software programs, data storage devices, computer consumables (toner, cartridge, ribbon, etc.), the return of which is not possible once their packaging has been opened by the Buyer, in accordance with the Regulation. Additionally, the right of withdrawal cannot be exercised for services, the performance of which has begun with the Buyer’s consent before the end of the withdrawal period.
2. Cosmetic and personal care products, underwear, swimwear, books, copyable software and programs, DVDs, VCDs, CDs, cassettes, and stationery consumables (toner, cartridge, ribbon, etc.) must have their packaging unopened, untested, unspoiled, and unused to be eligible for return.

DEFAULT SITUATION AND LEGAL CONSEQUENCES:

1. If the Buyer defaults while making payments by credit card, they accept, declare, and undertake to pay interest and be liable to the bank under their credit card agreement with the issuing bank. In such cases, the relevant bank may resort to legal remedies; it may request the costs and attorney’s fees from the Buyer, and in any case, the Buyer agrees to compensate the Seller for any damages incurred due to the delay in fulfilling the obligation.

PROTECTION OF PERSONAL DATA:

1. The Seller agrees and undertakes to use, store, and process the personal data (name, surname, phone number, email address) obtained from the Buyer within the scope of the DISTANCE SALES AGREEMENT concluded between the Parties, in accordance with Law No. 6698 on the Protection of Personal Data (“GPDR”), relevant secondary legislation, and the decisions of the Personal Data Protection Board, only for the purpose of fulfilling the subject of this contract and for the duration of the contract, subject to legal periods.
2. The Buyer acknowledges that they have read the Information and Disclosure Text and the Personal Data Processing Policy regarding the distance sales contract and that they have been informed by the Seller.
3. The Buyer shall not transfer or disclose any personal data obtained or acquired to third parties or use it outside the purpose of the DISTANCE SALES AGREEMENT. This obligation shall continue even after the DISTANCE SALES AGREEMENT has ended.
4. The Buyer shall take all necessary technical and administrative measures to ensure the appropriate level of security to prevent the unlawful processing of personal data, unlawful access to personal data, and the protection of personal data.
5. The Buyer accepts, declares, and undertakes that they shall not record, store, retain, modify, reorganize, disclose, transfer, make accessible, classify, or use any personal data obtained other than the personal data transmitted by the Seller without the Seller’s written consent.
6. The Buyer accepts, declares, and undertakes that they shall not perform any action contrary to the legislation on the protection of personal data, including the recording, storage, retention, modification, reorganization, transfer, disclosure, classification, or prevention of the use of any personal data obtained from the Seller’s employees or third parties who have shared their personal data with the Seller, without the explicit consent of such persons, and that they shall be solely responsible for any penalties and damages that may arise due to the failure to fulfill the obligations set forth in the Law on the Protection of Personal Data, relevant secondary legislation, and the decisions of the Personal Data Protection Board.

PAYMENT AND DELIVERY:

1. You may make a bank transfer or EFT (Electronic Funds Transfer) to:

MARS GLOBAL SAN İÇ VE DIŞ TİC. LTD.ŞTİ.

QNB FİNANSBANK – TRY –  Branch Code: xxxxx Account No: xxxxxxxxxxx

IBAN: TRxx 0011 1000 0000 xxxx xxxx xx (TL)

You can use your credit cards on our website for online single payments or online installment options. For online payments, the amount will be charged to your credit card upon completion of your order.

1. The Seller may impose limits on the quantity of Products/Services that the Buyer can order through announcements made on the website. If the Buyer orders Products/Services exceeding the quantity specified in the announcements made on the website, the orders may be canceled, and all payments collected, including any expenses, shall be refunded to the Buyer within the legal period. The Buyer hereby accepts, declares, and undertakes these terms and acknowledges that orders exceeding the quantity limit may be canceled.

Buyer: 

Date: